Changes @ 2032 Dentistry
During the COVID-19 pandemic we have been working hard to navigate the practice to this new reality!
Often we find we are chasing our tail, for example initially we gave away our PPE and now we are in a mad search to ensure we have PPE for ourselves! We continue on this adventure, but here is a quick update on some of the changes in store for you.
At this point we are running at about 50% capacity. Our dentists, Kathryn and Sarah, are alternating days and working with two Hygienists.
We are currently rescheduling appointments. We will be in touch, there is no need for you to call, we have a list!
The Ministry of Health has lifted the restrictions placed back in March. While many things have changed since then, one thing has remained the same: our commitment to your health and safety. Our office has always followed strict infection control standards and in order to keep us all protected during this pandemic and in the future, we have updated our protocols.
When we see you at your next appointment, things will be a little different.
We will ask some screening questions before your appointment and you’ll be asked those same questions again when you’re in the office.
You may be asked to wait outside our office or in your car and call us when you arrive and then wait for a call back to let you know when you can enter the office.
You will need to wear a mask while in the clinic and not receiving treatment - this is a regulation and we cannot make exceptions.
We have hand sanitizer that we will ask you to use when you enter the clinic. There are more dispensers around the office for you to use as needed.
Our waiting room will no longer offer magazines or children’s toys since those items are difficult to fully disinfect.
Appointments will be spaced out to allow for physical distancing between patients. That might mean less flexibility for scheduling your appointment, but it will also reduce the number of patients in the reception area at any one time.
You may be surprised that we’re wearing more protective gear – such as masks, face shields, gowns – than we normally do during your visit.
Rest assured, all these procedures are designed to create the safest environment for you, other patients and our team.
We look forward to seeing you again. If you have any questions, please let us know.
Thank you for patience and loyalty throughout this ordeal. We value your trust and look forward to welcoming you back!
Kathryn, Sarah, Christine, Clare, Debbie, Jayne, Kayla, Linda, Megan, Sheril, and Taia